The Cadre + 17February 1998 
     
    
   
   
    
     EDITORIAL 
     
    
   
   
    
     Free Telephone Usage Barred 
     
    
   
   
    
     BY ED FOBES 
     
    
   
   
    
     The free phone at the Robertson Library circulation desk can no longer be used under 
     
     casual circumstances. 
     
    

    
     Citing the over use and abuse of privilege of the circulation desk telephone, students may 
     
     now only use this device for emergencies and calls related to computer difficulties. 
     
    

    
     Until recently, the phone was available, with staff permission, forcallsof less thantwo 
     
     minutes in duration. But staff members found that the line would usually be tied up for much 
     
    

    
     longer, resulting in line-ups and congestion at the exit of the library. Onestudent was even timed 
     
     at well over twenty minutes on the phone. As well, people calling the circulation desk on that 
     
     line would often reach a busy signal, resulting in phone customers complaining often. 
     
    

    
     Staff reaction is mixed. One member was happy with the change, reporting as an example 
     
     of the problem, an incident in dealing with a customer while an irate student tapped loudly on the 
     
     desk trying to get permission to use the phone. But many staff members wish that the phone 
     
     could be available more freely to students without the annoyances. They also commented on 
     
     an increase in students lacking change for the phones or photocopiers. 
     
    

    
     Student reactions vary from highly annoyed to indifferent. Some students miss the access 
     
     tothe phone, saying that pay phone calls add up toa significant amount. Butall students did notice 
     
     a great increase in the number of students using the phone approaching the end of last semester, 
     
     which would most likely be the main reason for the change. 
     
    
   
   
    
     Letters 
     
    
   
   
    
     NEXT DUE DATE: 5 MARCH 1998, 5:00 P.M. 
     
    
   
   
    
       
     
    
   
   
    
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     J.R . 
     
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